Study on evaluation model of logistics capability based on Fuzzy-AHP in E-commerce environment

Nowadays, competitive advantage is often determined by the logistics capability of an organization´s supply chain, and it has become an increasingly important management activity. However, the evaluation process of the logistics capability is complex. Much of the data are difficult to obtain and ambiguous or vague to interpret. This paper proposes a index system model of logisitics capability in E-commerce environment and analyzes it by the method of Fuzzy-AHP. The Fuzzy-AHP technique can be viewed as an advanced analytical method developed from the traditional AHP. The results show that the method based on Fuzzy-AHP can help to make an effective decision. By this way we can deal with the uncertainty and vagueness in the decision process. Logistics companies can diagnose their own weaknesses in the area of logistics and enhance their competitiveness.