Integration of human sensory factors in total production system

HUTOP has so far promoted research activities on human technology element technologies over 3 fields, that is, "design field", "manufacturing field" and "service field". We are going into a phase to examine the total integration for verification of effectiveness of HUTOP concept; we first promote our examinations concerning preparation of evaluation indexes and standards, with "what sensitivity data to be handled here" and "what sensitivity data to be handled in what manner" as the examination points. In this paper, the integration of human technologies, and the whole image of positioning of each work package sorted out from the view points of "customer satisfaction" and "worker satisfaction" are described.