• DocumentCode
    3245812
  • Title

    Bellcore´s CallManager system

  • Author

    Pepper, David J. ; Singhal, Sharad ; Soper, Scott

  • Author_Institution
    Bellcore, Morristown, NJ, USA
  • fYear
    1996
  • fDate
    30 Sep-1 Oct 1996
  • Firstpage
    49
  • Lastpage
    52
  • Abstract
    Bellcore´s CallManager system is an experimental prototype of a call screening and “follow-me anywhere” service platform that makes use of a personal appointment calendar and a personal phonebook (accessed through the customer´s wireline or wireless PDA) to determine the customer´s current location and the importance of each caller to the customer. This is an example of a future class of network-provided services that utilize advanced speech processing and customer specific data to greatly enhance the value of the telephone network to the customer. Such services allow important calls to reach the customer while screening out unwanted or unimportant calls. These services can potentially also proactively provide information to a customer “as it happens” wherever the customer may happen to be
  • Keywords
    notebook computers; personal communication networks; speech processing; speech recognition; telephone networks; user interfaces; voice mail; Bellcore´s CallManager system; advanced speech processing; call screening; customer specific data; follow-me anywhere service platform; network-provided services; personal appointment calendar; personal phonebook; telephone network; wireless PDA; wireline PDA; Automatic speech recognition; Calendars; Communication system control; Graphical user interfaces; Personal communication networks; Personal digital assistants; Prototypes; Speech processing; Telephony; Voice mail;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Interactive Voice Technology for Telecommunications Applications, 1996. Proceedings., Third IEEE Workshop on
  • Conference_Location
    Basking Ridge, NJ
  • Print_ISBN
    0-7803-3238-5
  • Type

    conf

  • DOI
    10.1109/IVTTA.1996.552732
  • Filename
    552732