• DocumentCode
    3272226
  • Title

    Joint decisions on pricing and capacity allocation for cyberspace rental services

  • Author

    Zhang, Ulin ; Zeng, Mingfang

  • Author_Institution
    Dept. of Manage. Sci. & Eng., Southeast Univ., Nanjing, China
  • fYear
    2010
  • fDate
    28-30 June 2010
  • Firstpage
    1
  • Lastpage
    6
  • Abstract
    For cyberspace rental service providers with multiple services, study about how to control capacity allocation on fixed aggregate capacity and how to price services is a significant problem. This paper firstly reviews some research about pricing and capacity control, and then builds models relevant to consumers´ reservation price and preferences, based on the assumption that customer arrival process is a Poisson process. Next expected revenue under different situations and solutions to it is presented. Finally, numerical examples are given to calculate the optical price and allocation as well as its expected revenue, so that relations between the optimal value, expected revenue and reservation price and preferences are verified. From the analysis the following conclusions are drew: l)The greater the customer subjective value variability of some service is, the higher its price and capacity allocation are; and the price of its substitute service will rise, but the capacity allocation of its substitute service will drop. 2) When the performance of some service is strengthened, its price will rise as well as its capacity allocation and expected revenue; and the price of its substitute service will rise, but the capacity allocation of its substitute service will drop. So service providers should strive to upgrade service performances.
  • Keywords
    Internet; customer services; decision theory; pricing; rental; stochastic processes; Poisson process; capacity allocation; consumer reservation price; customer arrival process; cyberspace rental services; joint decisions; pricing; Aggregates; Asset management; Costs; Customer satisfaction; Engineering management; Hardware; Internet; Performance analysis; Pricing; Web server; consumer choice preferences; cyberspace rental services; reservation price; revenue management;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Service Systems and Service Management (ICSSSM), 2010 7th International Conference on
  • Conference_Location
    Tokyo
  • Print_ISBN
    978-1-4244-6485-2
  • Type

    conf

  • DOI
    10.1109/ICSSSM.2010.5530132
  • Filename
    5530132