Trust and electronic commerce-more than a technical problem

Author

Konrad, Kornelia ; Fuchs, Gerhard ; Barthel, Jochen

Author_Institution

Tech. Hochschule Darmstadt, Germany

fYear

1999

fDate

1999

Firstpage

360

Lastpage

365

Abstract

It is argued that the building of trust in electronic commerce depends only partly on technical security, and the knowledge of security gaps and ways of closing them. It is not only a technical system which is trusted but rather a socio-technical system, including users, business practices and related institutions. We take a closer look at the concept of trust and its relation to knowledge, describe the current situation in electronic commerce, and analyse different technical approaches, that aim at providing security, and nontechnical possibilities to enhance security and trust through institutions

Keywords

data privacy; electronic commerce; information networks; security of data; transaction processing; business practices; electronic commerce; institutions; nontechnical possibilities; security gaps; socio-technical system; technical approaches; technical security; technical system; trust; Acceleration; Authentication; Business; Cultural differences; Electronic commerce; Environmental economics; Identity-based encryption; Information security; Paper technology; Sociotechnical systems;

fLanguage

English

Publisher

ieee

Conference_Titel

Reliable Distributed Systems, 1999. Proceedings of the 18th IEEE Symposium on

Conference_Location

Lausanne

ISSN

1060-9857

Print_ISBN

0-7695-0290-3

Type

conf

DOI

10.1109/RELDIS.1999.805124

Filename

805124