PICSDESK: a case study in business re-engineering

Author

Tsangaris, Manolis ; Kohli, Madhur ; Naqvi, Shamim ; Nunziata, Richard ; Saraiya, Yatin

Author_Institution

AT&T Bell Labs., USA

fYear

1996

fDate

26 Feb-1 Mar 1996

Firstpage

300

Lastpage

306

Abstract

Presents first-hand experiences from an actual re-engineering project. Business re-engineering is a process affecting not only the software system involved, but the underlying business model as well. Indeed, it is the changed business model along with the new technologies that determine the design of the new system. This paper is a walkthrough of the design of PICSDESK, a prototype incorporating some modern technologies to support the old business model of its predecessor and its evolution to a new business model. PICSDESK may be thought of as an example of a new breed of inventory control systems

Keywords

business data processing; public utilities; stock control data processing; systems re-engineering; PICSDESK; business reengineering; changed business model; inventory control systems; system design; Business communication; Business process re-engineering; Companies; Computer aided software engineering; Computer architecture; Design engineering; Inventory control; Relational databases; Software systems; Telephony;

fLanguage

English

Publisher

ieee

Conference_Titel

Data Engineering, 1996. Proceedings of the Twelfth International Conference on

Conference_Location

New Orleans, LA

ISSN

1063-6382

Print_ISBN

0-8186-7240-4

Type

conf

DOI

10.1109/ICDE.1996.492177

Filename

492177