INDEX project: user support for buying QoS with regard to user´s preferences

Author

Altmann, Jörn ; Varaiya, Pravin

Author_Institution

Dept. of Electr. Eng. & Comput. Sci., California Univ., Berkeley, CA, USA

fYear

1998

fDate

18-20 May 1998

Firstpage

101

Lastpage

104

Abstract

Shows that the selection of a quality of service (QoS) becomes a difficult task for the user when he is faced with different prices for different QoSs. Even if the user is only facing a best-effort service, he might be unable to determine the minimal-cost selection of bandwidth. This article shows that the user needs support to get the best service regarding his personal situation. The mechanisms we use for such a personalized support tool (intelligent agent) are described. In addition, the concept of a QoS architecture focusing on this problem is developed in order to show how the agent fits into a QoS framework. The context where this investigation takes place is the INDEX (INternet Demand EXperiment) project, a testbed for examining the user´s demand and willingness to pay for different QoSs

Keywords

Internet; costing; human factors; telecommunication services; INDEX project; Internet Demand Experiment; QoS architecture; QoS purchase; best-effort service; intelligent agent; minimal-cost bandwidth selection; personalized support tool; prices; service quality selection; user preferences; user support; Bandwidth; Context-aware services; Costs; High-speed networks; IP networks; Intelligent agent; Pricing; Quality of service; Testing; Web and internet services;

fLanguage

English

Publisher

ieee

Conference_Titel

Quality of Service, 1998. (IWQoS 98) 1998 Sixth International Workshop on

Conference_Location

Napa, CA

Print_ISBN

0-7803-4482-0

Type

conf

DOI

10.1109/IWQOS.1998.675226

Filename

675226