A Living Lav Micro Innovation strategy to improve the co-design process of E-services: A case study of six prototypes in the eHealth domain

Even though open and user approaches drive actually innovation, there is still a lack of tools and strategies that help organizations to improve their innovation management during collaboration with others. This is the case of organizations having problems to harness the knowledge fluxes in an innovation space. “Living Lab Micro Innovation Cell” (iCell) is our proposal of a strategy to co-design prototypes of new eHealth services. It also represents a complementary action for organizations involved in this domain to improve their innovation process. iCell has a nucleus composed of citizens supported by a group of consultants coming from firms, research centers and hospitals. All of them collaborate with patients during the co-design process. iCell integrates different core competences and leverages knowledge fluxes through web 2.0 tools. Finally, iCell framework is the result of a case study based in six e-health prototypes developed in Catalonia during the last three years.