Expert user validation of transplant management procedure simulations

The Spanish National Transplant Organization (ONT) in collaboration with the e-UCM research group of the Complutense University of Madrid has developed three screen-based simulations representing the ONT supra-hospital deceased donation management processes. As the ONT is using these game-like simulations as a support tool for its instructional approach, it was necessary to perform a validation of these simulations to assure the knowledge had been correctly represented. This paper describes the methodology followed to validate and estimate how accurately this ONT complex knowledge has been captured (including some tacit knowledge used by the transplant coordination experts) and transferred into these screen-based simulations. We present the results obtained from the validation done with 15 ONT experts and how their feedback was used to improve the simulations.