The need of complementing plan-driven requirements engineering with emerging communication: Experiences from Volvo Car Group

The automotive industry is currently going through an enormous change, transitioning from being pure hardware and mechanical companies to becoming more software focused. Currently, software development is embedded into a V-Model process that defines how software requirements are extracted from system requirements. In recent years, OEMs have come to recognize the importance and opportunities offered by software, which include better management and shorter time-to-market of distinguishing features. Strategies to better utilize software include in-house software development and new ways to collaborate with suppliers. However, in their effort to take advantage of these opportunities, engineers struggle with the formal process imposed on software development. In this paper, we investigate the impact of this struggle on the flow of requirements, including challenges and practices. We found that new ways of working with requirements had emerged that are partly not supported, partly hindered by the old tooling and processes for requirements engineering. Requirements flow both vertical and horizontal in the organization and across the supply-chain. Support for the new way of working should allow us to refine requirements iteratively throughout their life-cycle, handle the discussion of rationales, and to manage assumptions. We found strategies of achieving this to differ not only between OEMs, but also between different divisions inside the OEMs.