Effect of Security and Trust on Email Usage Case Study at University of Bahrain

In this paper, the researchers present a novel framework which derives from the TAM model by testing security and trust effects on the ease of use and on usefulness. A "one shot" case study has been conducted using a new secure email instructional model in order to validate the framework. The study found that security and trust affects the perceived usefulness, and that in turn this leads to ease of use regardless of which type of email client is used. Evidence suggests that the model may be a suitable solution for increasing the usefulness of email in computer supported collaborative learning, and can help to strengthen communication between faculty and students.