Quantification of reliability and failure analysis of a Presenter in an ATM Dispenser

Automated Teller Machine (ATM) is an extremely popular and trusted global technology which is at the forefront of modern financial and retail-based economies; there is a need to ensure the reliable and secure performance of an ATM in the modern banking system. As the Presenter is the main transporting system in an ATM cash Dispenser, the module performance is tracked from the field. The main objective of this paper is to analyze failures in presenter module to do failure and reliability analysis to ensure continuity of supply to customers with designated quality features. In this work, Weibull Analysis is used to make predictions about the life of all products by fitting a statistical distribution to life data. Weibull++ Software tool of ReliaSoft is used which is the industry standard in Weibull analysis. The analysis results, agree well with real-world test data, and provide reasonable prediction of future failure trends.