Identifying enablers for future e-Services

Author

Bocker, Martin ; Hüttenrauch, Helge ; Pluke, Michael ; Rodriguez-Ascaso, Alejandro ; Schneider, Matthias ; Zetterström, Erik

Author_Institution

Bocker&Schneider GbR, Konstanze, Germany

fYear

2010

fDate

22-25 March 2010

Firstpage

1

Lastpage

5

Abstract

The starting point of the project is the observation that new information and communication technologies (ICT) are often introduced without taking into account the requirements of elderly and/or disabled users, resulting in products and services that are hardly usable by those users. A method for identifying enablers for future e-Services is described. In short it identifies usability problems with future interaction technologies and map these future interaction technologies to e-Services. The results of investigations using this method allow stakeholders in different stages of the research and development lifecycle e-Services to spot potential difficulties in the design of user interfaces which could cause elderly or disabled users to experience usability issues.

Keywords

human computer interaction; ICT; development lifecycle e-services; information and communication technologies; user interface design; Communications technology; Consumer products; Internet; Research and development; Senior citizens; Standards organizations; Technological innovation; Telecommunication standards; Usability; User interfaces; Accessibility of novel interactive systems; Design for All; ETSI; standardisation; technology roadmap;

fLanguage

English

Publisher

ieee

Conference_Titel

Pervasive Computing Technologies for Healthcare (PervasiveHealth), 2010 4th International Conference on-NO PERMISSIONS

Conference_Location

Munich

Print_ISBN

978-963-9799-89-9

Electronic_ISBN

978-963-9799-89-9

Type

conf

DOI

10.4108/ICST.PERVASIVEHEALTH2010.8886

Filename

5482240