Influence of employees´ emotions on their use of new information technology

How to promote the use of new information technology (IT) among employees has become a major challenge for enterprises´ informatization construction. Most of the extant studies on the adoption of IT are based on the cognitive theory. By contrast, little research has been engaged in exploring the effect of emotions on the IT use. The aim of this study is to explore the relationship between emotions and IT use. It analyzes how employees´ four emotions (i.e., anger, anxiety, excitement and happiness) affect their use of IT. In addition, it considers the mediation effect of employees´ four coping strategies (i.e., social support, avoidance; positive coping and approaching strategy) on the relationship between emotions and the use of IT. By deriving several theoretical sound and managerial useful propositions, this research advances knowledge in the relationship between emotions and IT use.