Trust and Control: A safety model for people and organisations

People do not normally tolerate or attempt tasks that they cannot adequately control or, alternatively, trust others to accomplish safely. Following this "Control and Trust" model permits us to get on with daily tasks without suffering anxiety from constantly thinking about associated danger. It is argued that in doing this we are employing coping mechanisms and that we conform to a standard position in respect of our relationship with a trusted organisation. The meaning and implications of these positions is then explored.