• DocumentCode
    694070
  • Title

    How sense qualities influence user preference of E-commerce website

  • Author

    Dunxing Wang ; Junxiu Zhang

  • Author_Institution
    Dept. of Ind. Eng., Tsinghua Univ., Beijing, China
  • fYear
    2013
  • fDate
    10-13 Dec. 2013
  • Firstpage
    442
  • Lastpage
    446
  • Abstract
    The objective of this study was to investigate the relationship between sense qualities and overall preference in interface design of E-commerce website based on users´ perceptual demand. First, the semantic differential method was adopted to extract sentimental evaluation phrases of E-commerce website´s interface. Then, an evaluation scale investigating users´ sense qualities of E-commerce website interface was developed, which was also checked to be valid in this field. After that, multiple linear regression models of the relationship between sentimental evaluation phrases and users´ emotional preference and also the relationship between evaluation factors and emotional preference of E-commerce website´s interface were established respectively, which quantified the emotional dimensions of interface design of E-commerce website. Eventually, some random samples of E-commerce website´s interface were taken to test the effectiveness of models above and implications of this study were discussed.
  • Keywords
    Web sites; electronic commerce; regression analysis; user interfaces; E-commerce Website interface; emotional preference; evaluation factors; multiple linear regression models; semantic differential method; sentimental evaluation phrases; user preference; Correlation coefficient; Educational institutions; Layout; Mathematical model; Predictive models; Semantics; Visualization; E-commerce website; Sense qualities; emotional design; emotional preference;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Industrial Engineering and Engineering Management (IEEM), 2013 IEEE International Conference on
  • Conference_Location
    Bangkok
  • Type

    conf

  • DOI
    10.1109/IEEM.2013.6962450
  • Filename
    6962450