DocumentCode
799675
Title
Visibility: the key to quality improvement
Author
Robertson, Suzanne
Author_Institution
Atlantic Syst. Guild Ltd., London, UK
Volume
12
Issue
4
fYear
1995
fDate
7/1/1995 12:00:00 AM
Firstpage
95
Lastpage
97
Abstract
Sometimes we forget that software is part of a larger system, which includes not only people and hardware, but possibly different organizations and even cultures. The author, principal in the Atlantic Systems Guild, shows us how, by viewing software from a systems perspective, we can take advantage of these diverse information sources to make problems visible and improve the software´s quality
Keywords
human factors; human resource management; software development management; software quality; cultures; human factors; information sources; organizations; software development; software quality improvement; systems perspective; visibility; Business communication; Communication system control; Context modeling; Delay effects; Monitoring; Project management; Redundancy; System testing;
fLanguage
English
Journal_Title
Software, IEEE
Publisher
ieee
ISSN
0740-7459
Type
jour
DOI
10.1109/52.391843
Filename
391843
Link To Document