• DocumentCode
    799675
  • Title

    Visibility: the key to quality improvement

  • Author

    Robertson, Suzanne

  • Author_Institution
    Atlantic Syst. Guild Ltd., London, UK
  • Volume
    12
  • Issue
    4
  • fYear
    1995
  • fDate
    7/1/1995 12:00:00 AM
  • Firstpage
    95
  • Lastpage
    97
  • Abstract
    Sometimes we forget that software is part of a larger system, which includes not only people and hardware, but possibly different organizations and even cultures. The author, principal in the Atlantic Systems Guild, shows us how, by viewing software from a systems perspective, we can take advantage of these diverse information sources to make problems visible and improve the software´s quality
  • Keywords
    human factors; human resource management; software development management; software quality; cultures; human factors; information sources; organizations; software development; software quality improvement; systems perspective; visibility; Business communication; Communication system control; Context modeling; Delay effects; Monitoring; Project management; Redundancy; System testing;
  • fLanguage
    English
  • Journal_Title
    Software, IEEE
  • Publisher
    ieee
  • ISSN
    0740-7459
  • Type

    jour

  • DOI
    10.1109/52.391843
  • Filename
    391843