• DocumentCode
    806300
  • Title

    Multicampaign assignment problem

  • Author

    Kim, Yong-Hyuk ; Moon, Byung-Ro

  • Author_Institution
    Dept. of Comput. Sci. & Eng., Seoul Nat. Univ., South Korea
  • Volume
    18
  • Issue
    3
  • fYear
    2006
  • fDate
    3/1/2006 12:00:00 AM
  • Firstpage
    405
  • Lastpage
    414
  • Abstract
    It is crucial to maximize targeting efficiency and customer satisfaction in personalized marketing. State-of-the-art techniques for targeting focus on the optimization of individual campaigns. Our motivation is the belief that the effectiveness of a campaign with respect to a customer is affected by how many precedent campaigns have been recently delivered to the customer. We raise the multiple recommendation problem, which occurs when performing several personalized campaigns simultaneously. We formulate the multicampaign assignment problem to solve this issue and propose algorithms for the problem. The algorithms include dynamic programming and efficient heuristic methods. We verify by experiments the effectiveness of the problem formulation and the proposed algorithms.
  • Keywords
    customer satisfaction; customer services; dynamic programming; customer satisfaction; dynamic programming; multicampaign assignment problem; multiple recommendation problem; optimization; personalized campaigns; personalized marketing; Collaboration; Customer satisfaction; Dynamic programming; Filtering; Heuristic algorithms; Internet; Mobile communication; Moon; Recommender systems; Search engines; Personalized marketing; dynamic programming; heuristic algorithms.; multicampaign assignment;
  • fLanguage
    English
  • Journal_Title
    Knowledge and Data Engineering, IEEE Transactions on
  • Publisher
    ieee
  • ISSN
    1041-4347
  • Type

    jour

  • DOI
    10.1109/TKDE.2006.49
  • Filename
    1583588