بررسي تاثيرگذاري عدالت رويه اي بر رفتار شهروندي سازماني با لحاظ كردن نقش اعتماد سازماني

The Effect of Procedural Justice on Organizational Citizenship Behavior: The Moderate Role of Organizational Trust

This paper studies the effect Procedural Justice on organizational citizenship behavior, taking into consideration the moderate role of organizational trust in Melat Bank. For this reason, a questionnaire was distributed among 154 respondents. Structural equation modeling is used for the purpose of analyzing the obtainted data. Findings show that there is a positive relationship between Procedural Justice and organizational citizenship behavior . Also, in accordance with path analysis model, Procedural Justice can have an effect on citizenship behavior through organizational trust.