Academic Libraries in Japan Original Research Article

Academic libraries in Japan are well resourced by international standards, and support Japan’s internationally recognized research capability well, but there are also ways in which they reflect Japan’s strong bureaucratic culture. Recent changes to the status of national university libraries have seen a new interest in customer service, and service quality development. Potential changes in education for librarianship and an organisational focus on staff training and development are likely to enhance service delivery in Japanese academic libraries.