Title of article :
Assessing Service Quality: Satisfying the Expectations of Library Customers, by Peter Hernon and Ellen Altman. 2nd edition. Chicago: American Library Association, 2010. 206 p. $65.00. ISBN 978-0-8389-1021-4.
Author/Authors :
Craig Gibson، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2010
Pages :
1
From page :
456
To page :
456
Journal title :
The Journal of Academic Librarianship
Serial Year :
2010
Journal title :
The Journal of Academic Librarianship
Record number :
1231312
Link To Document :
https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=1231312