Title of article :
The relative incidence of positive and negative word of mouth: A multi-category study
Author/Authors :
Robert East، نويسنده , , Kathy Hammond، نويسنده , , Malcolm Wright، نويسنده ,
Issue Information :
ماهنامه با شماره پیاپی سال 2007
Keywords :
Word of mouth , Recommendation
Journal title :
International Journal of Research in Marketing
Journal title :
International Journal of Research in Marketing