Title of article :
Why sales reps should welcome information technology: Measuring the impact of CRM-based IT on sales effectiveness
Author/Authors :
Michael Ahearne، نويسنده , , Douglas E. Hughes، نويسنده , , Niels Schillewaert، نويسنده ,
Issue Information :
ماهنامه با شماره پیاپی سال 2007
Keywords :
Performance , Operational CRM , SFA usage , Sales productivity , Targeting
Journal title :
International Journal of Research in Marketing
Journal title :
International Journal of Research in Marketing