• Title of article

    Customer service employees’ behavioral intentions and attitudes: an examination of construct validity and a path model

  • Author/Authors

    Alex M. Susskind، نويسنده , , Carl P. Borchgrevink، نويسنده , , K. Michele Kacmar، نويسنده , , Robert A. Brymer، نويسنده ,

  • Issue Information
    ماهنامه با شماره پیاپی سال 2000
  • Pages
    25
  • From page
    53
  • To page
    77
  • Keywords
    Customer service employees , Behavioral intentions , Attitudes , Construct validity , Path model
  • Journal title
    International Journal of Project Management
  • Serial Year
    2000
  • Journal title
    International Journal of Project Management
  • Record number

    124790

    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=124790