مرکز منطقه ای اطلاع رساني علوم و فناوري - Customer service employees’ behavioral intentions and attitudes: an examination of construct validity and a path model

Title of article :

Customer service employees’ behavioral intentions and attitudes: an examination of construct validity and a path model

Author/Authors :

Alex M. Susskind، نويسنده , , Carl P. Borchgrevink، نويسنده , , K. Michele Kacmar، نويسنده , , Robert A. Brymer، نويسنده ,

Issue Information :

ماهنامه با شماره پیاپی سال 2000

Pages :

From page :

To page :

Keywords :

Customer service employees , Behavioral intentions , Attitudes , Construct validity , Path model

Journal title :

International Journal of Project Management

Serial Year :

2000

Journal title :

International Journal of Project Management

Record number :

124790

Link To Document :