Title of article :
The impact of product category risk on service satisfaction evaluation
Author/Authors :
Anna Mattila، نويسنده ,
Issue Information :
ماهنامه با شماره پیاپی سال 2001
Pages :
15
From page :
29
To page :
43
Keywords :
Customer Satisfaction , Perceived risk , Business traveler , Repurchase intention , Word-of-mouth
Journal title :
International Journal of Project Management
Serial Year :
2001
Journal title :
International Journal of Project Management
Record number :
124817
Link To Document :
بازگشت