مرکز منطقه ای اطلاع رساني علوم و فناوري - The experience of tour reps in maintaining and losing control of holidaymakers

Title of article :

The experience of tour reps in maintaining and losing control of holidaymakers

Author/Authors :

Amel Adib، نويسنده , , Yvonne Guerrier، نويسنده ,

Issue Information :

ماهنامه با شماره پیاپی سال 2001

Pages :

From page :

339

To page :

352

Keywords :

Front-line service work , Empowerment , control , space , Tour representatives

Journal title :

International Journal of Project Management

Serial Year :

2001

Journal title :

International Journal of Project Management

Record number :

124842

Link To Document :