مرکز منطقه ای اطلاع رساني علوم و فناوري - Customer satisfaction measurement practice in Taiwan hotels

Title of article :

Customer satisfaction measurement practice in Taiwan hotels

Author/Authors :

Allan Yen-Lun Su، نويسنده ,

Issue Information :

ماهنامه با شماره پیاپی سال 2004

Pages :

From page :

397

To page :

408

Keywords :

Service Quality , Customer satisfaction , Guest comment card , Hotels

Journal title :

International Journal of Project Management

Serial Year :

2004

Journal title :

International Journal of Project Management

Record number :

124950

Link To Document :