Title of article :
Quality clusters: Dimensions of email responses by luxury hotels
Author/Authors :
Jamie Murphy، نويسنده , , Roland Schegg، نويسنده , , Doina Olaru، نويسنده ,
Issue Information :
ماهنامه با شماره پیاپی سال 2007
Keywords :
Email responses , Internet , cluster analysis , Customer service , Luxury hotels
Journal title :
International Journal of Project Management
Journal title :
International Journal of Project Management