مرکز منطقه ای اطلاع رساني علوم و فناوري - Some potential issues of service quality reporting for airlines

Title of article :

Some potential issues of service quality reporting for airlines

Author/Authors :

Khim Ling Sim، نويسنده , , Hian Chye Koh، نويسنده , , Shekar Shetty، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2006

Pages :

From page :

293

To page :

299

Keywords :

Complaints , Performance , Mishandled baggage , Aircraft productivity

Journal title :

Journal of Air Transport Management

Serial Year :

2006

Journal title :

Journal of Air Transport Management

Record number :

125723

Link To Document :