مرکز منطقه ای اطلاع رساني علوم و فناوري - Improving service quality using quality function deployment: The air cargo sector of China airlines

Title of article :

Improving service quality using quality function deployment: The air cargo sector of China airlines

Author/Authors :

Rong-Tsu Wang، نويسنده ,

Issue Information :

روزنامه با شماره پیاپی سال 2007

Pages :

From page :

221

To page :

228

Keywords :

Air cargo , Service Quality , Quality function deployment

Journal title :

Journal of Air Transport Management

Serial Year :

2007

Journal title :

Journal of Air Transport Management

Record number :

125762

Link To Document :