• Title of article

    Improving service quality using quality function deployment: The air cargo sector of China airlines

  • Author/Authors

    Rong-Tsu Wang، نويسنده ,

  • Issue Information
    روزنامه با شماره پیاپی سال 2007
  • Pages
    8
  • From page
    221
  • To page
    228
  • Keywords
    Air cargo , Service Quality , Quality function deployment
  • Journal title
    Journal of Air Transport Management
  • Serial Year
    2007
  • Journal title
    Journal of Air Transport Management
  • Record number

    125762