Views of Users towards the Quality of Hospital Information System in Training Hospitals

Background: Users of hospital information system (HIS) use these systems dur ing working day and know its problems better than oth ers know. Studying their views is very important and can be espe cially effective in the development of the in formation system. The aim of this study was to investigate the usersʹ views to wards the qual ity of hospital information system in the training hospitals of Mash had University of medical sciences. Methods: The current study was an applied research in Training Hos pitals of Mash had (East of Iran), which was conducted with de scriptive cross-sectional method. A four-section questionnaire was de signed for data collection consisting of: characteristics of informa tion quality, reasons of low quality of information, accessi bility of infor mation and decision support. Validity and reliability were tested and SPSS was used for data analysis. Results: 62.8% of users explained that one of reasons of low qual ity information was a problem related to obtaining information. 47.7% of them were unsatisfied with hospital information system abil ity for decision-making support. In general, 53.2% of users were slightly satisfied with the overall quality information of the sys tem. Conclusion: There are some problems concerning information qual ity of HIS in Mashhad training hospitals. These problems in clude inappropriate information qual ity of the system and incom patibility with user needs which leads to de-creased satisfaction of us ers towards the system.