Title of article :
A theoretical framework for modeling sales–service relationships in the transportation industry
Author/Authors :
Yoshinori Suzuki، نويسنده , , John E. Tyworth، نويسنده ,
Issue Information :
دوهفته نامه با شماره پیاپی سال 1998
Keywords :
Transportation demand , Customer service , reference point , loss aversion.
Journal title :
Transportation Research Part E
Journal title :
Transportation Research Part E
