• Title of article

    Customer satisfaction and loyalty in supply chain: the role of communication

  • Author/Authors

    Alexander E. Ellinger، نويسنده , , Patricia J. Daugherty، نويسنده , , Quentin J. Plair، نويسنده ,

  • Issue Information
    دوهفته نامه با شماره پیاپی سال 1999
  • Pages
    14
  • From page
    121
  • To page
    134
  • Journal title
    Transportation Research Part E
  • Serial Year
    1999
  • Journal title
    Transportation Research Part E
  • Record number

    132076