A survey of the relationship between emotional intelligence and performance of the employees (Case study of employees of Talia Company)

At the present era, the importance of EQ in managers and employees namely those who are related to customer is double the other technical and cognitive skills. By the improvement of EQ, the employees learn to believe in their capacity to do their duties and feel trust, interest, competence and openness to each other and this increases the organizational commitment of a person. The present study evaluated the relationship between EQ and job performance of the employees with Diploma and above degree of Talia Company. By Shrink EQ questionnaire and Donald Paterson job performance questionnaire (1992) were applied in Talia Company. The employees were 360, of which 152 employees were selected as sample and the completed questionnaire was analyzed. Based on the results, EQ can be an acceptable predictor for job performance. The strongest predictor of job performance of the employees is social skills component.