Title of article
“How may I help you?” Politeness in computer-mediated and face-to-face library reference transactions
Author/Authors
Jessica Luo Carlo، نويسنده , , YoungjinYoo، نويسنده ,
Issue Information
فصلنامه با شماره پیاپی سال 2007
Pages
39
From page
193
To page
231
Keywords
Media richness theory , Language games , Conversation analysis , Wittgenstein , Sensemaking , politeness , Linguistic strategies , Moves , Computer-Mediated Communication
Journal title
Information and Organization
Serial Year
2007
Journal title
Information and Organization
Record number
134272
Link To Document