Title of article :
Characterizing the performance of process flexibility structures
Author/Authors :
O. Zeynep Ak?in، نويسنده , , Fikri Karaesmen، نويسنده ,
Issue Information :
دوماهنامه با شماره پیاپی سال 2007
Keywords :
Flexibility , Network flow problem , Service systems , Call centers , Cross training
Journal title :
Operations Research Letters
Journal title :
Operations Research Letters