Systems integration and collaboration in architecture, engineering, construction, and facilities management: A review

With the rapid advancement of information and communication technologies, particularly Internet and Web-based technologies during the past 15 years, various systems integration and collaboration technologies have been developed and deployed to different application domains, including architecture, engineering, construction, and facilities management (AEC/FM). These technologies provide a consistent set of solutions to support the collaborative creation, management, dissemination, and use of information through the entire product and project lifecycle, and further to integrate people, processes, business systems, and information more effectively. This paper presents a comprehensive review of research literature on systems integration and collaboration in AEC/FM, and discusses challenging research issues and future research opportunities.