Title of article :
Development of an automatic customer service system on the internet
Author/Authors :
Judy C.R. Tseng، نويسنده , , Gwo-Jen Hwang، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2007
Pages :
10
From page :
19
To page :
28
Keywords :
Customer service system , Internet applications , customer relationship management , Document matching , Call center
Journal title :
Electronic Commerce Research and Applications
Serial Year :
2007
Journal title :
Electronic Commerce Research and Applications
Record number :
145885
Link To Document :
https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=145885
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