Title of article :
A knowledge-based approach for developing multi-channel e-government services
Author/Authors :
C. Vassilakis، نويسنده , , G. Lepouras، نويسنده , , C. Halatsis، نويسنده ,
Issue Information :
روزنامه با شماره پیاپی سال 2007
Keywords :
Forms design for eServices , Electronic services , Multi-channel service delivery , E-GOVERNMENT
Journal title :
Electronic Commerce Research and Applications
Journal title :
Electronic Commerce Research and Applications