Title of article :
Research on service quality evaluation: evolution and methodological issues
Author/Authors :
Jozée Lapierre، نويسنده , , Pierre Filiatrault، نويسنده , , Jean Perrien، نويسنده ,
Issue Information :
دوماهنامه با شماره پیاپی سال 1996
Pages :
8
From page :
91
To page :
98
Keywords :
Service , Research , quality , Evolution
Journal title :
Journal of Retailing and Consumer Services
Serial Year :
1996
Journal title :
Journal of Retailing and Consumer Services
Record number :
148531
Link To Document :
بازگشت