• Title of article

    Relationship concept and customer services: a case study of corporate banking

  • Author/Authors

    Subhash C. Mehta، نويسنده , , Himanshu Tambe، نويسنده ,

  • Issue Information
    دوماهنامه با شماره پیاپی سال 1997
  • Pages
    6
  • From page
    129
  • To page
    134
  • Keywords
    Customer service , Success Factors , corporate banking , relationship marketing , Seven-S framework
  • Journal title
    Journal of Retailing and Consumer Services
  • Serial Year
    1997
  • Journal title
    Journal of Retailing and Consumer Services
  • Record number

    148575