• Title of article

    Frequency of negative critical incidents and satisfaction with public transport services. II

  • Author/Authors

    Margareta Friman، نويسنده , , Tommy G?rling، نويسنده ,

  • Issue Information
    دوماهنامه با شماره پیاپی سال 2001
  • Pages
    10
  • From page
    105
  • To page
    114
  • Keywords
    critical incidents , Satisfaction , Public transport service
  • Journal title
    Journal of Retailing and Consumer Services
  • Serial Year
    2001
  • Journal title
    Journal of Retailing and Consumer Services
  • Record number

    148701

    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=148701