Title of article :
Are your customers worth more than money?
Author/Authors :
Lynette Ryals، نويسنده ,
Issue Information :
دوماهنامه با شماره پیاپی سال 2002
Keywords :
Lifetime value , Customer profitability , Relationship management
Journal title :
Journal of Retailing and Consumer Services
Journal title :
Journal of Retailing and Consumer Services