Title of article :
Complacency and service quality: an overlooked condition in the GAP Model
Author/Authors :
Francisca Rosene، نويسنده ,
Issue Information :
دوماهنامه با شماره پیاپی سال 2003
Pages :
5
From page :
51
To page :
55
Journal title :
Journal of Retailing and Consumer Services
Serial Year :
2003
Journal title :
Journal of Retailing and Consumer Services
Record number :
148769
Link To Document :
https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=148769
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