مرکز منطقه ای اطلاع رساني علوم و فناوري - The effects of salesperson mood, shopper behavior, and store type on customer service

Title of article :

The effects of salesperson mood, shopper behavior, and store type on customer service

Author/Authors :

William R. Swinyard، نويسنده ,

Issue Information :

دوماهنامه با شماره پیاپی سال 2003

Pages :

From page :

323

To page :

333

Journal title :

Journal of Retailing and Consumer Services

Serial Year :

2003

Journal title :

Journal of Retailing and Consumer Services

Record number :

148795

Link To Document :