Title of article :
Exploring the role of relationship variables in predicting customer voice to a service worker
Author/Authors :
Liliana L. Bove، نويسنده , , Nichola L. Robertson، نويسنده ,
Issue Information :
دوماهنامه با شماره پیاپی سال 2005
Keywords :
Customer voice , Relationships , Service personnel power
Journal title :
Journal of Retailing and Consumer Services
Journal title :
Journal of Retailing and Consumer Services
