• Title of article

    Exploring the role of relationship variables in predicting customer voice to a service worker

  • Author/Authors

    Liliana L. Bove، نويسنده , , Nichola L. Robertson، نويسنده ,

  • Issue Information
    دوماهنامه با شماره پیاپی سال 2005
  • Pages
    15
  • From page
    83
  • To page
    97
  • Keywords
    Customer voice , Relationships , Service personnel power
  • Journal title
    Journal of Retailing and Consumer Services
  • Serial Year
    2005
  • Journal title
    Journal of Retailing and Consumer Services
  • Record number

    148840

    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=10&DC=148840