Title of article
The service quality–loyalty relationship in retail services: does commitment matter?
Author/Authors
Gordon Fullerton، نويسنده ,
Issue Information
دوماهنامه با شماره پیاپی سال 2005
Pages
13
From page
99
To page
111
Keywords
Retail relationships , Customer commitment , Service Quality
Journal title
Journal of Retailing and Consumer Services
Serial Year
2005
Journal title
Journal of Retailing and Consumer Services
Record number
148841
Link To Document