مرکز منطقه ای اطلاع رساني علوم و فناوري - An analysis of customer service quality to college students as influenced by customer appearance through dress during the in-store shopping process

Title of article :

An analysis of customer service quality to college students as influenced by customer appearance through dress during the in-store shopping process

Author/Authors :

V. Ann Paulins، نويسنده ,

Issue Information :

دوماهنامه با شماره پیاپی سال 2005

Pages :

From page :

345

To page :

355

Keywords :

Customer service quality , SERVQUAL , In-store shopping experience

Journal title :

Journal of Retailing and Consumer Services

Serial Year :

2005

Journal title :

Journal of Retailing and Consumer Services

Record number :

148860

Link To Document :