Title of article
Measuring perceived service quality in urgent transport service
Author/Authors
Laura Mart?nez Caro، نويسنده , , Jose Antonio Mart?nez Garc?a، نويسنده ,
Issue Information
دوماهنامه با شماره پیاپی سال 2007
Pages
13
From page
60
To page
72
Keywords
Service Quality , Hierarchical conceptualization , Scale development
Journal title
Journal of Retailing and Consumer Services
Serial Year
2007
Journal title
Journal of Retailing and Consumer Services
Record number
148908
Link To Document