Title of article
Providing a critical service today for tomorrowʹs consumers: A relational model of customer evaluations and responses in the child care industry
Author/Authors
Young K. Kim، نويسنده , , Amy K. Smith، نويسنده ,
Issue Information
دوماهنامه با شماره پیاپی سال 2007
Pages
14
From page
232
To page
245
Keywords
Performance , Service quality attributes , Trust , Satisfaction , Social status , Childcare services , Word-of mouth intentions
Journal title
Journal of Retailing and Consumer Services
Serial Year
2007
Journal title
Journal of Retailing and Consumer Services
Record number
148923
Link To Document