Title of article :
Providing a critical service today for tomorrowʹs consumers: A relational model of customer evaluations and responses in the child care industry
Author/Authors :
Young K. Kim، نويسنده , , Amy K. Smith، نويسنده ,
Issue Information :
دوماهنامه با شماره پیاپی سال 2007
Keywords :
Performance , Service quality attributes , Trust , Satisfaction , Social status , Childcare services , Word-of mouth intentions
Journal title :
Journal of Retailing and Consumer Services
Journal title :
Journal of Retailing and Consumer Services
